Artist Front regards the privacy and security of member information as a critical component of the service that we offer to our members. The following information explains our information gathering and dissemination practices.
Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give their contact information such as name and email address. This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information, but encouraged so we can provide a more personalized experience on our site.
Payment
If the user subscribes to a paying account, we request information from the user. The user must provide financial information like credit card number and expiration date. This information is used for billing purposes. If we have trouble processing a payment, the contact information collected at registration is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they will not be able to use our site. Cookies are used, among other measures, to ensure security for the user, and without them, Artist Front would not be able to offer the same level of security. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We currently do not share information gathered from log files or cookies with any partners. We may share aggregated demographic information with future partners. However, such information would not be linked to any personal information that can identify any individual user. Should we begin sharing aggregated demographic information, we will update this Privacy Policy alerting users to the changes.
We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Artist Front will only disclose personally identifiable data without a user's permission in the following limited circumstances: (1) if Artist Front is required to do so by law, or (2) if Artist Front has the good faith belief that such action is necessary to conform to applicable laws or comply with legal process served on Artist Front, or to protect and defend the rights or property of Artist Front or to enforce the Terms of Service.
Links
This web site contains links to other sites. Please be aware that we, Artist Front, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
In an effort to offer the most secure environment, Artist Front gives users the option to register and login using SSL (secure sockets layer) encryption technology, the industry standard for secure transactions. All of our employees are dedicated to maintaining and upholding users' privacy and security and are aware of our privacy and security policies. Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect users' personal information, Artist Front cannot ensure or warrant the security of any information a user transmits to us from our online products or services, and a users does so at their own risk. Once we receive a user's transmission, we make our best efforts to ensure its security on our systems. This website takes every precaution to protect our users' information. When users submit sensitive information via the website, information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - 128-bit SSL encryption. While on a secure page the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. To learn more about SSL, follow this link http://en.wikipedia.org/wiki/Secure_Sockets_Layer
Please direct all questions regarding the security at our website to: security@artistfront.com
Password Protection
Inadequate or easy-to-guess passwords are one of the main security problems faced by Internet services. However, improving the security of passwords means using long and random passwords, which users often find difficult to remember. Our policy is that we do not force users to use difficult-to-remember passwords, but instead allow them to update their password at any time.
Site and Service Updates
We send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correcting/Updating Personal Information
If a user's personally identifiable information changes (such as a zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done using the account management functions of a user's account or by emailing our Customer Support
Choice/Opt-out/Discontinue
Artist Front does not use user information for purposes not directly related to our site. Should this practice change, users will have the opportunity to 'opt-out.' If a user does not wish to receive promotional materials from our partners, they may opt-out of receiving these communications by replying with unsubscribe in the subject line in the email or email us at
remove@artistfront.com. Users of our site are always notified when their information is being collected by any outside parties. We do this so that users can make an informed choice as to whether or not they should proceed with services that require an outside party.
To discontinue use of our service, users should send an e-mail to discontinue@artistfront.com with the Username and E-mail address.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
Reporting Abuse
Artist Front will not tolerate any abuse of its system. All detections of any form of abuse within our site should be reported to: abuse@artistfront.com